• Utilities SME - Air

    Job Location US
    # of Openings
    Direct Hire
  • Overview

    This position serves as a single point of accountability and is responsible for delivering quality, safe, compliant and productive workplace environments—across a site—with a high touch customer service orientation.  Responsible for delivering facilities maintenance operations, infrastructure management, space management, and on- site employee and business services.


    • Develop site-level customer relationships with business units and serve as their facilities single point of contact, understand their strategies and expectations and translate them into workplace and business service solutions.
    • Ensure efficient delivery of site services, maintenance and utilities operations, project delivery, move services and all facilities operations, utilizing an effective balance of internal employees and service providers
    • Provide leadership and guidance to both internal employees and service providers in decision-making processes that drive customer value
    • Develop and monitor operational budgets for both internal and contracted resources; responsible for operational performance of service providers
    • Understanding of and complete accruals to support development of budget reports
    • Ensure compliance with good commercial, laboratory and manufacturing practices, and other regulations.   Where appropriate, serve as primary site liaison for EHS compliance.
    • Implement business continuity plans, Energy/Sustainability initiatives, and infrastructure management programs
    • Support Strategic Facilities Planning in delivering space planning and space management services to business units and in tracking, allocating and reporting space costs by business unit
    • Support Project Development and Delivery teams on capital and infrastructure projects. Interface with business units and contractors during planning and construction of large projects. For small projects and normal moves, adds and changes, manage the projects directly.
    • As appropriate work with the Workplace Experience team on the delivery of consistent site amenities and employee services, including fitness centers, daycare, parking, food, community gardens, flexible working environments, and other business services
    • With support from the EFM COE team, devise and deploy the Maintenance Excellence program at the site level and across the assigned geography
    • Build and coordinate external relationships with landlords, local, regional and state governments for site and community relations
    • Where appropriate, actively participate in Site governance councils (at sites with multiple business groups and/or no single site leadership position)


    Other Air HVAC & OFCA SME


    • Day to day management of a department of professional engineers and engineering support staff
    • Development and monitoring of project specific execution plans to reconcile Scope, Budget and Schedule constraints and ensure project success
    • Oversight of the activities of engineers, designers and drafters engaged in the design of facility mechanical systems, to ensure the designs conform to recognized codes and standards and with customer requirements for a variety of government, commercial and industrial facility types.
    • Oversight of the technical production standards for contract documents, drawings and specifications within their discipline.
    • Ensure adherence to Quality Control processes, ultimately resulting in the Highest Quality deliverables to our clients.
    • Monitor project assignments to normalize workload across the staff
    • Attract and retain premiere talent through recruiting, mentoring, training and other employee development activities
    • Work with Operations and Project Management to ensure that the staff is the appropriate size and has the proper experience, training and qualifications to effectively produce the design for current and upcoming projects.
    • Responsible for coordination with other discipline directors in the organization to provide consistent direction to the staff and to instill a spirit of collaboration throughout the operation.
    • Develop fee proposals for new work and track progress of teams on projects.
    • Leadership in developing advanced concepts, techniques, standards and setting the technical direction for the department’s design processes and procedures.
    • Providing positive leadership and teambuilding which will encourage employee engagement and maintain a high morale.


    • A Bachelor’s Degree is required, a focused degree in business, engineering is preferred
    • An advanced degree (MBA) is preferred
    • A minimum of eight (8) years of relevant facilities experience is required
    • Proven experience in leadership roles within facilities management is preferred
    • Knowledge of GMP, EHS, and other regulatory standards is required
    • Knowledge of compliance, maintenance and construction best practices is required
    • Experience in Project Management is required
    • Customer Relationship Management, Supplier Relationship Management and/or Site Governance/Operations experience is required
    • Financial/budget management is required
    • Adept in working in a matrix organization is preferred
    • Ability to focus strategically while maintaining a tactical/operational focus is preferred
    • Ability to lead diverse teams through change and organizational transformation is require
    • Ability to travel domestically and/or internationally up to 15% of the time



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